Complex Bitcoin mining, distilled into a single app.

Solo mining means your rented hashrate is pointed directly at the Bitcoin network to attempt solving a block independently — there's no pool splitting rewards among thousands of miners.

If the hardware finds a valid block during your rental window, the full block reward (currently 3.125 BTC) is earned. Solo mining is high-risk, high-reward: chances are low, but the payout is massive if a block is found.

When the mining hardware successfully finds a block, the full block reward of 3.125 BTC is earned. That reward is then divided proportionally among all active renters based on their share of the total 115 TH/s capacity.

For example, if you rented 10 TH/s out of the 115 TH/s total, your share would be 10 ÷ 115 = approximately 8.7% of the block reward.

Your payout is then calculated as:

1. Your proportional share of 3.125 BTC

2. Minus a 20% maintenance fee (retained by Neptune Customs LLC to cover electricity, hardware upkeep, and operational costs)

3. Minus any applicable payment processing fees (charged by PayPal or ACH/Same-Day ACH)

All payouts are issued in USD. When a block is found, your share of the Bitcoin reward is converted to US Dollars based on the market exchange rate at the time of processing.

Payouts are sent via PayPal or ACH/Same-Day ACH. This simplifies the payout process and eliminates the need for you to manage a cryptocurrency wallet.

Neptune Customs LLC retains 20% of each payout to cover ongoing operational costs, including:

• Electricity and power infrastructure

• Hardware maintenance and replacement

• Internet and network connectivity

• Facility cooling and security

• Administrative and compliance costs

This fee is deducted automatically before your payout is processed. The remaining 80% (minus payment processing fees) is sent to you.

Processing fees depend on your chosen payout method and are deducted from your payout amount. These fees are set by the payment processors, not Neptune Customs LLC:

• PayPal (Instant): 2.99% + $0.49 per transaction

• ACH — Same-Day (via Melio): 2.9% per transaction. Delivery by end of business day if scheduled before 2 PM ET. Some payments may require up to a 72-hour security review.

• ACH — Standard (via American Express Vendor Pay): $0.49 – $0.99 per transaction. Delivery within 3 business days, up to 5+ business days for some payments. Available only for the first $1,999.99 in payouts per calendar year.

For payouts exceeding $1,999.99 annually, Standard ACH is no longer available. PayPal or Same-Day ACH will be used instead.

When you rent hashrate through Atlantis, you are entering into a Hardware Rental Agreement with Neptune Customs LLC. This agreement clarifies that you are renting a specific service — computing power (hashrate) from physical mining hardware — for a defined duration.

This is not an investment, a security, or an equity stake in Neptune Customs LLC. You are paying for access to a fixed amount of computing output (measured in TH/s) for a specified time period. There is no guaranteed return, and mining outcomes depend entirely on probability and network conditions.

The Hardware Rental Agreement protects both parties by clearly defining the service being provided, the duration, and the terms of any potential payouts.

Solo mining is probabilistic. If no block is found during your rental window, there is no payout — your rental fee covers the cost of the computing power you used during that period.

You are allocating raw computing power to the network in an attempt to solve the next block. While there are no guaranteed outcomes, the Mining Odds Calculator on this page can help you understand the probabilities at various hashrate levels.

All rentals are non-refundable. Mining begins immediately upon payment confirmation, and the hardware is reserved exclusively for your rental.

Pre-orders placed before platform launch may be cancelled, but a 10% cancellation fee will be deducted from the refund amount, along with any applicable payment processing fees and associated costs.

Yes. Before any payout can be released, you must complete identity verification (KYC) and submit the required tax documentation. This is an industry-standard compliance requirement — not a Neptune Customs policy.

Specifically, you must:

1. Provide a government-issued photo ID and selfie for KYC verification directly in your account.

2. Complete W-9/W-8BEN tax documentation via our secure third-party partner (DocuSign/HelloSign), ensuring maximum security and encryption for your sensitive information.

3. Pass an OFAC sanctions screening.

Your reward will remain in a "pending" state until verification is complete. You don't need to verify before renting — only if and when a payout is earned.

If you earn a payout but do not complete the required compliance verification (identity verification and W-9/W-8BEN) within 90 calendar days, your reward will be forfeited and returned to Neptune Customs LLC.

This policy is clearly stated in the Hardware Rental Agreement and exists to prevent rewards from sitting in regulatory limbo. We strongly encourage completing verification promptly after earning a reward.

While we do collect W-9/W-8BEN forms for internal record-keeping via Tax1099.com, Neptune Customs LLC does not directly issue 1099-NEC tax documents.

Because all payouts are routed through established Third-Party Settlement Organizations (TPSOs) such as PayPal, Melio, or American Express, those payment platforms are legally responsible for issuing any applicable 1099-K forms to users who meet the IRS reporting thresholds for the calendar year.

OFAC (Office of Foreign Assets Control) is a division of the U.S. Treasury that maintains lists of individuals and entities subject to economic sanctions. Paying a sanctioned individual is a federal crime, even for a small LLC.

Neptune Customs LLC screens all payout recipients against the OFAC Sanctions List before releasing funds. This is a legal requirement, and payouts cannot be issued to anyone on these lists. All accounts and payments are screened to ensure full compliance before funds are released.

We are proudly based in the USA, specifically in a professional mining facility located just outside of Detroit, MI. This location provides us with stable infrastructure, competitive power rates, and a dedicated, hands-on commitment to keeping the hardware running efficiently and reliably around the clock.